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Due to high volume of orders and interactions, it may take longer for us to respond. We are working diligently during this critical time and we appreciate your patience.

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FAQs

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OUR OFFICE

Heritage Town,
India

EMAIL US AT

support@davenche.co

WORKING HOURS

Our Standard Timings

9:00AM - 6:00PM IST

Frequently Asked Questions

Have questions? We’re here to help

How long does it take to dispatch an order?

All orders are dispatched within 24 hours after purchase. And once shipped, they get delivered within 3 to 5 business days depending on the location. We use air mode of transport for shipping to ensure both quick as well as safe delivery of your order. 

Where do we ship your orders from?

We ship orders from the regional warehouse closest to your location to make sure we're able to deliver your shipment quickly. 

What payment methods do we accept?

We accept all major Credit, Debit cards including but not limited to VISA, MasterCard, RuPay, AMEX etc. We also have various tie-ups with banks and accept NetBanking, UPI payments such as GPay, PayTM, PhonePE among other UPI providers and custom wallets. 

Will I be charged additionally with customs and taxes?

Absolutely not. The prices displayed in our website are inclusive of all taxes in INR, which means you do not have to pay for any duties or taxes when you receive your order. It's all taken care by us. 

What if the item(s) I received is incorrect, damaged or defective?

We truly believe that we make some of the greatest products in the world, and we want to make sure we back that up with a risk-free ironclad 30 days money back guarantee. If you don't have a postive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.